Vendor Management Your critical line of business application isn’t working. Is it the software or the computer? The printer is down. Is the printer broken or is something wrong with the network connection? You can’t access the Internet. Why? For issues like this, make one call to CRU. We take care of the rest. If it’s an issue we can resolve, we fix it. If it isn’t, we contact the people who can, and get the problem solved on your behalf.