Monitoring and Management 

        •    Helps avoid “emergencies”
        •    Removes guesswork when troubleshooting 
        •    Gathers timely and accurate data for planning

A software tool, installed on each server, desktop, and laptop, allows hardware and software inventories and health information to be collected and reported in real time. This creates a complete picture of your network whenever you need it. This tool also allows for remote help desk support. 

       •     Monitoring gathers health information including server memory 
             utilization and hard drive status, including space availability
       •     Server alarms automatically alert CRU tech staff to investigate 
             and resolve issues
       •     Server backup monitoring and resolution ensure data safety
       •     Supported software upgrades are proactively installed on 
             servers, desktops, and laptops
       •     Network performance monitoring/capacity planning is 
             available for connectivity and all related devices
       •     Executive Summary Report provides a snapshot of all monitored 
             devices and the status of each one
       •     Activity reports detail each activity that has been completed on 
             your network. Reports include corrective measures taken after 
             automatic alerts that you may otherwise have not been aware of.