Proactive Management, Predictable Costs CRU Managed IT Services are different than the traditional ”fix it when it breaks” model. We’ve invested in the technology infrastructure and highly-skilled support team to proactively monitor and manage your system for you so it just works. Here's how: Questions can be resolved quickly with remote support. Our techs can troubleshoot right on your desktop, laptop or server and will speak to you in plain English. Trouble tickets let you see anytime what we’re working on for you. Even proactive support like anti-virus updates, patches, and server alert follow-ups are tracked for your review. Monitoring data alerts us to problems that you may not see, minimizing ugly surprises that can negatively impact work flow. This data is also used to help you accurately plan and budget for future needs. We work with your other technology vendors to resolve issues. All you need to do is make one call to CRU. A planned monthly fee saves money and concern over unexpected time and materials rates. Call or e-mail whenever you need help without worrying about an additional bill. With CRU Managed IT Services, your computing environment will become more reliable, predictable, and secure, with few unexpected costs. Users have a better experience and are more productive, and managers can focus on running the business with the peace of mind that their IT needs are under control. CRU Managed Services include: • Local Help Desk Support • Monitoring and Management • CIO/CTO Level Consultative Services • Vendor Management Three service plans are available to meet your business needs. Contact us to learn more about how CRU Managed Services can make your technology easy.