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IT Consulting Success Stories
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IT Consulting Success Story - Chapman and Chapman
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Insurance and Financial Services
Founded in 1886
Family Owned for 5 Generations
Headquarters in Twinsburg, Ohio
www.chapmanandchapman.com
Challenge
In 1984 Chapman and Chapman was a company approaching 100 years in business, and they were ready to harness the power of computers in more areas of their organization.
Solution
Conduct a complete technical and organizational analysis to recommend best solutions for current needs and future growth.
Results
Immediate improvements in both productivity and efficiency. Further custom applications have led to a marked increase in responsiveness to clients.
When a company is nearly 100 years old, there is a chance that many of their processes are set in stone. In 1984, Chapman and Chapman was ready to make some necessary changes in their business and harness the power of computers in more areas of their organization. It was here when CRU Solutions was invited in to see what opportunities existed.
CRU Solutions did a complete analysis of Chapman’s current systems (both computer based and paper based) and organizational needs. The goal was to identify systems and software that would meet their needs as they were at that point with enough expansion possibilities for future growth. While growing the business relationship, CRU strived to create a level of comfort and trust through extensive communications with the Chapman team.
From their analysis, CRU recommended computers and software that immediately led to higher productivity and greater workplace efficiencies. Over time, CRU has continued to implement custom software and equipment that has allowed Chapman to be more responsive and serve clients at a significantly higher level.
The fact that CRU and Chapman are now in their 27th year together speaks volumes.
“We continue to be a client of CRU Solutions because of a high trust level. We rely on and trust their advice,” stated Walter Chapman, President of Chapman and Chapman. “CRU is a valuable partner in designing solutions that work, and run as error free as we could ever expect.”
Contact CRU Solutions to put our managed IT services experts to work for your business.
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“What I appreciate the most is our ability to get a prompt solution to our IT needs. Sometimes the solutions are quite complex, yet CRU’s ability to explain that complexity in my terms is very helpful.”
Walter Chapman
President
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